Frequently Asked Questions

Yes. Our cutlery range breaks down fully within 90 days under industrial composting conditions, leaving no microplastics.

It starts at 5,000 units and moves in multiples of 5,000 — the product is made by the case, so half a case is not produced. The unit price does not change with quantity: 5,000 or 200,000, it is the same.

Yes, just enter your code in the Pantone field in the calculator — our production team ensures an exact match.

You can turn printing off and take the products plain — unprinted products ship from stock, going out the day after your order is confirmed. If you have a logo but no vector file, send what you have through the artwork request form.

Use the 'Upload your logo' field above the calculator to upload a vector file (PDF, AI, or SVG) — our production team will show you the placement on the product before confirming your order.

Yes, you can request a small sample set before placing a bulk order.

Wood offers a denser texture and a heavier feel; bamboo is lighter and a faster-renewing resource. Both are compostable.

They're different raw materials with different lengths, textures, and pricing — we split them into separate categories so you can pick the right one without confusion.

Yes, just enter your code in the Pantone field in the calculator — our production team ensures an exact match.

You can turn printing off and take the products plain; unprinted products ship from stock and arrive faster.

Yes, you can request a small sample set before placing a bulk order.

No, the natural bamboo structure keeps its shape in liquid for a long time.

Yes — the straw itself gets pad printing, and if you choose individual wrapping, the wrap can carry its own separate print. Both can be customized with up to 4 colours.

15 cm suits cocktail glasses; 20 cm is better for tall glasses and pool bar drinks.

Straws are packed in bulk and the unit cost is slightly lower. The minimum stays lower too: printing on the straw itself needs 3,000 units, while individual wrapping brings the sleeving line's own minimum and raises the order to 12,000 units.

Yes, just enter your code in the Pantone field in the calculator.

We price napkins by quote, because the unit price is not a single figure: size, folding, paper, number of print colours and quantity decide it together. Some things you can see without asking — the minimum order is 48,000 units, the lead time is 7–9 days, and the plate charge is paid once per colour. Complete your choices in the configurator and send them; we prepare the quote and email it to you.

Waiter fold (1/8) is easier to carry by hand during service; square fold (1/4) sits wider and looks more impressive on the table.

Yes, white napkins cost slightly more than kraft because of the bleaching process.

It's designed for bar service, to sit next to narrow glasses.

Yes, but it significantly increases visibility on the table and brand impact.

Napkins are printed on a flexo line and the line cannot take a job below that quantity; setup, initial waste and cleaning are the same however much you print. For smaller needs an unprinted napkin is a good middle ground — it comes from stock, so no minimum applies.

The most popular sizes are 5×14, 6×12, 7×12, 7.5×14, and 8×8 — if you're unsure, use the quick-pick buttons in the calculator.

Yes, for orders of 100,000 units and above, the 'Custom Scent Description' field becomes active and you can describe the scent you want.

Kraft is the most economical option; gloss and matte coated papers create a small price difference for a more premium feel.

A higher weight makes the wipe feel fuller in hand and more resistant to tearing.

Gloss varnish makes the print vivid and shiny; matte varnish gives a more premium, non-reflective look.

The minimum order for wet wipe production is 15,000 units — for smaller needs, take a look at our other categories.

They are two model families. The premium pieces are 1.8 mm thick with a fuller grip; the lengths match the standard range (16 and 16.5 cm). The standard range, with listed prices, has its own page.

Yes. The handle and body are pad printed in up to 4 colours, and colours are matched to the Pantone code you give us.

For the premium range we quote price and minimum order based on quantity, print and shipping. Send your configuration and we reply with a quote by email.

One edge of the fork cuts like a knife. For takeaway and standing meals it lets you serve one piece instead of a fork and a separate knife.

Yes, it is a separate model: 16 cm long and 1.8 mm thick. It does not replace the standard wooden fork; it sits beside it as its own option.

Both models can be pad printed on the handle and body in up to 4 colours.

The wooden cocktail fork and the three-prong wooden fork are pad printed with your logo. The bamboo fruit fork ships unprinted.

No. What the market calls a chip fork is 8.5–9.5 cm with two prongs; our closest model is the 8.5 cm wooden cocktail fork. The 17.5 cm three-prong fork is for snacks and salads eaten from a plate.

The wooden cocktail fork comes in packs of 1,000; the fruit fork and the three-prong fork in packs of 100.

No, they are two models. The square spoon has a flat, wide tip for scooping from a cup; the taster spoon has a small round tip for a single bite.

Yes. All four models can be pad printed on the handle and body in up to 4 colours.

The wooden models are light in colour and 1.8 mm thick; the bamboo model is slightly thicker (2 mm) and warmer in tone. Both are 11 cm long.

The logo is pad printed on the flat head of the golf pick. The other styles ship unprinted; the knot, heart, loop, bead or drum on top is the design of the pick itself.

No. Knot, heart and loop picks come in 9, 12 and 15 cm; golf picks in 9, 12, 15, 18 and 25 cm. The bead, pearl, ball, braid and drum styles are 12 cm only.

Cocktail garnish, canapés and appetisers, cheese and fruit platters, buffets and catering. The 15 cm and longer picks also hold sandwiches and burgers together.

No, the boats ship unprinted. You can carry your brand into the same service through napkins, picks or moist towelettes.

11.5 cm for a single appetiser or dessert, 17 cm for a portion of fries or fried food, 21.5 cm for sharing plates and catering.

All three sizes come in packs of 50. A carton holds 6,000 of the 11.5 cm boats and 2,000 of the 17 or 21.5 cm boats.

No, the plates ship unprinted. You can carry your brand through the napkins, picks or moist towelettes in the same service.

The narrow 17.5 × 8 cm plate for desserts and a row of canapés, 15.5 × 12.5 cm for appetisers and cheese, 24 × 15 cm for sharing plates and catering.

All three sizes come in packs of 10. A carton holds 880 of the 17.5 × 8 cm, 720 of the 15.5 × 12.5 cm and 380 of the 24 × 15 cm plates.

Bamboo straws have a thick wall and can be printed on the body; wheat straws are thin, light and unprinted. Bamboo straws have listed prices on their own page.

15 cm for short glasses and cocktails, 20 cm for tall glasses and iced drinks.

No, wheat straws ship unprinted.

Each straw is cut from a natural reed stalk, and every stalk is slightly different. The length is fixed; the diameter varies within the stated range.

14 cm for short glasses and cocktails, 16 cm for standard glasses, 20 cm with the wider bore for tall glasses and smoothies.

No, reed straws ship unprinted. If you want a printed straw, our bamboo straws can be printed on the body.

Bamboo or wooden fork, spoon and knife, a bamboo straw, a printed napkin, a wet wipe, sugar and salt. You pick the items one by one and the sleeve is sized to what you choose.

The kit itself starts at 10,000, but a printed napkin and a wet wipe have their own production minimums. If your kit quantity is below them, the difference is still produced and shipped to you separately — you will see it as its own line in the order summary. Unprinted components have no such limit: they come from stock, so only the quantity the kit needs goes in.

No. The sleeve is printed as standard, and the napkin, the straw body and the cutlery handle inside can carry the same artwork. Using one design across four surfaces turns the whole kit into a single brand item.

The 12–14 days start when you approve the artwork, not when you place the order. A delayed approval moves the delivery date by the same amount.