Frequently Asked Questions

Yes. Our cutlery range fully breaks down into nature within 90 days under industrial composting conditions, leaving no microplastics.

It starts at 5,000 units and moves in multiples of 5,000 — the product is made by the case, so half a case is not produced. The unit price does not change with quantity: 5,000 or 200,000, it is the same.

Yes, just enter your code in the Pantone field in the calculator — our production team ensures an exact match.

You can turn printing off and take the products plain — unprinted products ship from stock, going out the day after your order is confirmed. If you have a logo but no vector file, send what you have through the artwork request form.

Use the 'Upload your logo' field above the calculator to upload a vector file (PDF, AI, or SVG) — our production team will show you the placement on the product before confirming your order.

Yes, you can request a small sample set before placing a bulk order.

Wood offers a denser texture and a heavier feel; bamboo is lighter and a faster-renewing resource. Both are compostable.

They're different raw materials with different lengths, textures, and pricing — we split them into separate categories so you can pick the right one without confusion.

Yes, just enter your code in the Pantone field in the calculator — our production team ensures an exact match.

You can turn printing off and take the products plain; unprinted products ship from stock and arrive faster.

Yes, you can request a small sample set before placing a bulk order.

No, the natural bamboo structure keeps its shape in liquid for a long time.

Yes — the straw itself gets pad printing, and if you choose individual wrapping, the wrap can carry its own separate print. Both can be customized with up to 4 colours.

15 cm suits cocktail glasses; 20 cm is better for tall glasses and pool bar drinks.

Straws are packed in bulk and the unit cost is slightly lower. The minimum stays lower too: printing on the straw itself needs 3,000 units, while individual wrapping brings the sleeving line's own minimum and raises the order to 12,000 units.

Yes, just enter your code in the Pantone field in the calculator.

We price napkins by quote, because the unit price is not a single figure: size, folding, paper, number of print colours and quantity decide it together. Some things you can see without asking — the minimum order is 48,000 units, the lead time is 7–9 days, and the plate charge falls once per colour. Finish your choices in the configurator and send them; we prepare the quote and email it to you.

Waiter fold (1/8) is easier to carry by hand during service; square fold (1/4) sits wider and more impressive on the table.

Yes, white napkins cost slightly more due to the bleaching process compared to kraft.

It's designed for bar service and napkin needs placed next to narrow glasses.

Yes, but it significantly increases visibility on the table and brand impact.

Napkins are printed on a flexo line and the line cannot take a job below that quantity; setup, initial waste and cleaning are the same however much you print. For smaller needs an unprinted napkin is a good middle ground — it comes from stock, so no minimum applies.

The most popular sizes are 5×14, 6×12, 7×12, 7.5×14, and 8×8 — if you're unsure, use the quick-pick buttons in the calculator.

Yes, for orders of 100,000 units and above, the 'Custom Scent Description' field becomes active and you can describe the scent you want.

Kraft is the most economical option; gloss and matte coated papers create a small price difference for a more premium feel.

A higher weight makes the wipe feel fuller in hand and more resistant to tearing.

Gloss varnish makes the print vivid and shiny; matte varnish gives a more premium, non-reflective look.

The minimum order for wet wipe production is 15,000 units — for smaller needs, take a look at our other categories.

Bamboo or wooden fork, spoon and knife, a bamboo straw, a printed napkin, a wet wipe, sugar and salt. You pick the items one by one and the sleeve is sized to what you choose.

The kit itself starts at 10,000, but a printed napkin and a wet wipe have their own production minimums. If your kit quantity is below them, the difference is still produced and shipped to you separately — you will see it as its own line in the order summary. Unprinted components have no such limit: they come from stock, so only the quantity the kit needs goes in.

No. The sleeve is printed as standard, and the napkin, the straw body and the cutlery handle inside can carry the same artwork. Using one design across four surfaces turns the whole kit into a single brand item.

The 12–14 days start when you approve the artwork, not when you place the order. A delayed approval moves the delivery date by the same amount.